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SHIPPING & DELIVERY

We’re currently seeing high order volumes, but we always aim to ship fast.

Orders are usually dispatched within 1–3 business days, and that’s when you’ll get your track & trace code.

Shipping takes around 3–10 business days, depending on where you live.

Here’s what we usually see on average:

Asia: 4–7 business days
USA & Canada: 3–7 business days
Latin America: 5–9 business days
Europe: 4–8 business days
Africa: 5–10 business days

How long does it take to ship my order?

We’re currently seeing high order volumes, but we always aim to ship fast.

Orders are usually dispatched within 1–3 business days, and that’s when you’ll get your track & trace code.

Shipping takes around 3–10 business days, depending on where you live.

Here’s what we usually see on average:

Asia: 4–7 business days
USA & Canada: 3–7 business days
Latin America: 5–9 business days
Europe: 4–8 business days
Africa: 5–10 business days

Do you ship internationally?

Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.

Currently Free Shipping applies on orders over over $100 / €100 / £85

We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.

How do I track my order?

Once your order is shipped, you’ll get a tracking link. You can also check it anytime here:

👉 Track My Order

RETURNS & REFUNDS

Yes, you can return items within 30 days. They must be unused and in original condition.

Can I return my order?

Yes, you can return items within 30 days. They must be unused and in original condition.

How do I return something?

Email us at support@iconiclndn.com with your order number and reason. We’ll send you instructions.

Is there a return fee?

Yes, a £7.95 fee is taken from your refund. If you return more than 2 items, the fee is £9.95.

When will I get my refund?

After we get your return, we’ll process the refund in 5–7 business days.

Can I exchange for a different size or color?

Yes! Just email us. If the mistake was on your side, there's a £7.95 fee. If it was our fault, it’s free.

Product & Store information

Please refer to the size chart on each product page to find your best fit.

Keep in mind: size tags may differ from standard UK sizing depending on the manufacturer, but the measurements in our chart are accurate.

If you're between sizes, we suggest going with the larger size for comfort.

What size should I get?

Please refer to the size chart on each product page to find your best fit.

Keep in mind: size tags may differ from standard UK sizing depending on the manufacturer, but the measurements in our chart are accurate.

If you're between sizes, we suggest going with the larger size for comfort.

Can I place a wholesale order?

Yes! For wholesale inquiries, please email us at support@iconiclndn.com and tell us a bit about your business. We’ll get back to you quickly.

Where are the products made?

Our items are designed in London and produced in trusted factories around the world, depending on the item type.

How can I pay?

We accept all major payment methods:

Visa,
Mastercard,
American Express,
PayPal,
Apple Pay, and Google Pay
Klarna
Ideal & Bancontact

Do you have social media?

Yes! Follow us for updates, drops, and styling tips:

📸 Instagram: @iconic.lndn
📘 Facebook: ICONIC. LNDN
🎥 TikTok: @iconic.lndn